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Our Verdict
American Express offers three different types of Serve cards, the American Express Serve®, the American Express Serve® FREE Reloads and the American Express Serve® Cash Back. All three cards can take the place of a traditional bank account, giving customers alternate options for handling their money.
For the purposes of this review, we will be solely focusing on the basic American Express Serve® card. This is the only one of the three that can be used without incurring a monthly fee if you meet the direct deposit requirements, so it is the best option for someone who is trying to reduce the amount of bank fees that they are paying.
If you plan to do a large number of cash reloads on your Serve account each month or you think that you will be able to earn more in cash back than you pay for the monthly fee, it may be worth it for you to look at the other Serve card options.
American Express Serve®
Welcome Bonus
N/A
Annual Fee
$0
Regular APR
N/A
Credit Score
No Credit History
Highlights
- No annual fee
- Foreign Transaction Fee: 2.7% after conversion to US Dollars
More Highlights
Credit Score ranges are based on FICO® credit scoring. This is just one scoring method and a credit card issuer may use another method when considering your application. These are provided as guidelines only and approval is not guaranteed.
N/A
Account Basics
The American Express Serve® card is a reloadable prepaid debit card that functions similarly to a basic debit card tied to a checking account at a traditional bank.
A prepaid debit card is an account that allows you to spend only the amount of money that you have loaded into the account in advance. Once you have used all of your stored money, the debit card will not work for payments until you have reloaded the account.
The Serve card is an American Express branded card and as such, is accepted anywhere American Express is accepted. In daily usage, you should not notice a difference between a prepaid debit card and a traditional debit card.
Your American Express Serve account comes with online access available either via the web or through an app on your phone. Although you will not have traditional brick and mortar branch locations with this account, everything you need to do to manage your account can be done online.
To make the account consumer-friendly, there is no credit check when opening an account, there is no minimum balance that you must keep in your account and there are no hidden fees.
Distinguishing Features
Free to Register Online
Register for a new card online with no credit check and American Express will send you your new card in the mail. There is no cost to register for a new account online.
Free Early Direct Deposit
Get access to your money up to two full days before your payday with your American Express Serve account. For this to work, your employer must submit payment information to the bank prior to your payday.
Free ATM Withdrawals
Withdraw cash at over 30,000 MoneyPass ATMs nationwide without paying any additional fees from American Express.
Free Online Bill Pay
Pay your bills directly from your Serve account either online or via the American Express Serve App. Online bill pay won’t cost you anything to set up or to use.
Free Reserve Partition
Set up a Reserve portion in your Serve account to help you budget and save your money. It’s free to add money or take money out of your Reserve.
American Express Customer Service
As an American Express product, your Serve account gives you access to the consistently reliable American Express Customer Service team, with a live person available 24/7 to take your call.
Featured Partner Offers
Featured Partner Offers
Welcome Bonus
Up to $300 cash back
Annual Fee
$0
Credit Score
Excellent, Good
Regular APR
19.99% - 28.74% Variable
Credit Score ranges are based on FICO® credit scoring. This is just one scoring method and a credit card issuer may use another method when considering your application. These are provided as guidelines only and approval is not guaranteed.
Earn an extra 1.5% on everything you buy (on up to $20,000 spent in the first year) - worth up to $300 cash back. That's 6.5% on travel purchased through Chase Ultimate Rewards®, 4.5% on dining and drugstores, and 3% on all other purchases.
Welcome Bonus
N/A
Annual Fee
$0
Credit Score
Excellent, Good, Fair
Regular APR
18.99% - 28.99% (Variable)
Credit Score ranges are based on FICO® credit scoring. This is just one scoring method and a credit card issuer may use another method when considering your application. These are provided as guidelines only and approval is not guaranteed.
N/A
Welcome Bonus
$200 Cash Rewards
Annual Fee
$0
Credit Score
Excellent, Good
Regular APR
19.99%, 24.99%, or 29.99% variable APR
Credit Score ranges are based on FICO® credit scoring. This is just one scoring method and a credit card issuer may use another method when considering your application. These are provided as guidelines only and approval is not guaranteed.
Earn a $200 cash rewards bonus after spending $500 in purchases in the first 3 months
Fees
There are a variety of fees associated with the American Express Serve® card, depending on how you use the account.
The good news is that these fees tend to generally be lower than competitive products and if you understand them and pay attention, you can avoid paying fees completely. Here is an outline of the fees that you will see and what types of actions will incur them.
Card Price | $0 OnlineUp to $3.95 in retail locations |
---|---|
Monthly Fee (No Fee in TX, NY, VT) | $6.95 - or - $0 when you Direct Deposit $500+ |
Cash Reloads | Up to $3.95(Fee varies by retailer. In-network locations charge $0 |
Direct Deposit | $0 |
Add Money from a Bank Account | $0 |
ATM Withdrawals | $0 at MoneyPass® ATMs Up to $2.50 at non-MoneyPass ATMs ATM operator fees may apply. |
ATM Transaction Decline | $0.75 per ATM decline |
Online Bill Pay | $0 |
Send and Receive Money | $0 |
Set Aside Money in Reserve | $0 |
Subaccounts | $0 |
Card Replacement | $5 per Card |
24/7 Customer Service | $0 |
Purchase Protection on Eligible Purchases | $0 |
Foreign Transactions | 2.7% after conversion to US Dollars |
Mobile Check Capture by Ingo® Money | $0 for Money in 10 Days For Money in Minutes, 1% or 5%, $5 minimum fee applies (fee varies by check type) |
Cash Pickup Powered by Ria® | Up to $9.49 per withdrawal |
Serve Money Transfer Powered by Ria® | Send up to $2,500 for $16.99 per transaction |
Access on the Go With the American Express Serve App
Available on both Apple and Android devices, the American Express Serve App makes it a piece of cake to check on your account while on the go. You can quickly view your available balance, your transaction history, and detailed information about each of your transactions.
In addition, the Serve App has a variety of features that allow you to fully manage your account, right from your phone. Here are a few of the things that you can do with the Serve App.
Manage Your Money
- Locate nearby MoneyPass® ATMs
- Move money to your Reserve partition
- Send money to Subaccounts and see the transaction history for each one
- Access your direct deposit information
- Pay your bills
Add Money
- Mobile deposit of your checks
- Transfer money from your bank account or debit card
- Find cash reload locations
Amex Offers
- Add a variety of available Amex Offers to your Account and earn additional rewards on dining, shopping and more
Pros and Cons
with some positive as well as some negative aspects. Overall, in this case, the good seems to outweigh the bad, but here are the main points you should be aware of when deciding if you should open a Serve account.
Pros
- Free to apply for the card online
- Free to use direct deposit
- No monthly fee with $500+ direct deposit
- Free to withdraw cash from over 30,000 MoneyPass ATMs
- Easy to use app
Cons
- No interest earned on saved money
- Fees for cash reloads when out of network and when using non-MoneyPass ATMs
- Foreign transaction fees make it bad for travel
- 10 day wait to avoid fees for mobile check capture
- Not as widely accepted as Visa or Mastercard internationally
Summary
Once you look at the details of the card, it becomes pretty obvious that the fees you pay when using the American Express Serve® Reloadable Prepaid Debit Card will vary greatly, depending on how you use it.
If you want to, it is fairly easy to open and use a Serve card without ever paying any fees. Simply sign up for the card online, have a monthly direct deposit of $500 or more and use the money to pay bills online. You can also withdraw cash without a fee by using only MoneyPass ATMs. By avoiding the costly features of the account, you can have a completely free Serve experience.
You won’t earn any interest on the money you have in your Serve account, even if it is set aside in your Reserve, but for a basic banking solution, this is a great option. You can set aside money to save, pay your bills, deposit your checks and have access to your cash whenever you need it. A user-friendly app and website make keeping track of your finances fairly simple too.
If you are looking for a simple way to handle your money and you don’t want to pay the fees associated with a traditional bank, the American Express Serve® Reloadable Prepaid Debit Card may be just what you need.
FAQs
Where can you load cash to an American Express Serve Card?
You can add cash to your Serve Card at over 45,000 locations including CVS/pharmacy®, Dollar General®, Family Dollar®, Rite Aid®, Walmart® and participating 7-ELEVEN® locations for a $0 fee. A fee for loading varies by location and can be up to $3.95 at other locations.
How old do you need to be to get your own American Express Serve Card?
The American Express Serve® Reloadable Prepaid Debit Card is only available to U.S. residents who are at least 18 years old (19 years old in some states).
Can I have more than one American Express Serve Account?
Yes, you are allowed to have up to five American Express Serve Accounts at one time. This includes all of the different types of Serve accounts, including:
American Express Serve
American Express Serve FREE Reloads
American Express Serve Cash Back
American Express Serve® (Jackson Hewitt Co-Brand)
Is there a fee to withdraw cash from an ATM with your American Express Serve Card?
Withdrawing cash can be free or have a fee associated with it, depending on where you choose to withdraw the money. In order for the withdrawals to be fee-free, you need to use your American Express Serve Card only at MoneyPass® ATMs. Please note that ATM operator fees may still apply.
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FAQs
Is American Express prepaid card worth it? ›
We wouldn't recommend this card, however, if you frequent merchants that don't accept American Express or do a lot of traveling abroad. Ultimately, the American Express Serve card is best for everyday spenders who regularly use direct deposit and have access to MoneyPass ATMs.
Why won t my American Express Serve card work? ›Please contact American Express directly at 800‑954‑0559 if you're having trouble withdrawing money from your American Express Serve. Your card may have been blocked to prevent unauthorized access to your account. Your Serve account is normally enabled for ATM withdrawals against your balance.
What is the limit on a Serve prepaid debit card? ›A daily withdrawal limit of $2,500 applies for each Serve account held, and a cumulative $2,900 daily limit applies across all your Serve accounts.
Is it hard to get an American Express debit card? ›In addition to having good to excellent credit and the rules on how many cards you can have or apply for, American Express will also review credit report information including your payment history and credit utilization. Bottom Line: You will need good to excellent credit to be approved for an Amex card.
What is the best American Express prepaid card? ›We chose Bluebird by American Express as the best low-fee prepaid card. It offers free in-network ATM withdrawals and has no monthly, replacement nor inactivity fees.
Why does my American Express prepaid card keep getting declined? ›There are a number of possible reasons why a purchase could be declined: You don't have enough money left on your card. You haven't activated or registered your card. The address you gave to make an online or phone purchase is different from the address you have on file with your prepaid card provider.
Why does my American Express gift card keep getting declined? ›Your Gift Card may be declined if there aren't enough available funds to cover the amount of your purchase or a pre-authorization request. Some types of businesses request a pre-authorization for a dollar amount that may be higher than your actual purchase.
Can I load my American Express Serve card at Walmart? ›Free Cash Reload at thousands of locations at over 45,000 CVS/Pharmacy®, Family Dollar®, Walmart® and participating 7-ELEVEN® locations. You can add money to your Serve Account from your checking or savings account by intitiating a transfer from your bank into your Serve Account.
Can I overdraft my American Express Serve card? ›Because you can't overdraft your Serve® American Express® Prepaid Debit Account, there are no overdraft fees. Additionally, you can add a backup funding source to ensure your transactions will not be declined due to lack of funds in your Account.
Can I withdraw money from my Serve card at a bank? ›How do I get cash from a bank? Present the Serve® Pay As You Go Visa® Prepaid Card to a teller at a Visa member bank location and request the amount of cash you'd like to receive. This is known as an over-the-counter (OTC) cash withdrawal.
How much money can I have on my serve account? ›
The American Express Serve deposit limit is $2,000 per day and $10,000 per month. This includes transfers, direct deposits, and adding money from your bank account. WalletHub Answers is a free service that helps consumers access financial information.
What is the easiest Amex card to get approved for? ›Which Amex card is the easiest to get? The easiest Amex cards to get are ones with a lower minimum spending requirement for rewards, as well as a low annual fee or no annual fee. Examples include the Blue Cash Everyday Card from American Express and the American Express Cash Magnet Card.
Can I get an Amex card with a 650 credit score? ›Although American Express doesn't specify any minimum credit score requirements, you'll need good credit (or better) to qualify, which means a FICO score of at least 670. A premium Amex card — say, the American Express Gold Card — likely requires a “very good” FICO score, somewhere in the range of 740 and above.
Does Amex approve instantly? ›Many American Express credit card applications will be approved immediately. However, if your application status is pending it can take up to 60 days to get a decision. If that happens, you'll be notified by mail once a decision is made.
Should you avoid prepaid debit cards? ›The Bottom Line. Prepaid debit cards do make sense in some situations, but many people will find them to be inconvenient and full of fees. The best way to avoid these fees is to educate yourself about them, ditch the card as quickly as possible, or avoid prepaid debit cards altogether.
What is the difference between a debit card and a prepaid card? ›Debit cards are linked to a checking account, while prepaid cards aren't and instead require you to load money onto the card. Neither card helps you build credit, but despite this drawback, both prepaid cards and debit cards can help you manage your money in different ways.
How does a reloadable debit card work? ›Using a reloadable debit card is fairly simple. You buy the card, then follow the activation instructions that come with it. Once the card is activated, you can load money onto it. Depending on the card, you may be able to load money online, by phone, using direct deposit, or in-person where you bought it.
Is it better to have a Visa or American Express? ›Winner: Visa
More merchants accept Visa than American Express. In fact, Visa is one of the most accepted payment networks in the world. American Express is accepted by 99% of the merchants that accept credit cards, but it's still not as widely accepted as Visa.
The American Express Prepaid Card is perfect for family, friends, employees or yourself: no monthly fees, no customer service fees, no replacement fees, and no expiration of funds. The Prepaid Card can be used at merchants in Canada, U.S. and other countries virtually everywhere American Express® Cards are accepted.
What credit score do you need for American Express? ›While some issuers offer cards designed for those with less-than-stellar credit scores, American Express does not offer any subprime or secured cards. In most cases, you need at least good credit to get approved for an American Express card, which FICO typically defines as a score of 670 or higher.
Why is it so hard to get an American Express? ›
Yes, it's hard to get an American Express card because you will need a good or excellent credit score for approval, along with enough income for monthly bill payments. The easiest American Express cards to get are those that require a minimum of good credit for approval, as opposed to excellent credit only.
Why do so many not accept American Express? ›The different fees often make or break a deal for a merchant. This is why many merchants, especially small businesses, don't accept American Express. American Express' interchange fee is just too high. Providers like Visa and Mastercard charge between 1.15% and 2.5%, while Amex charges merchants between 1.43% and 3.3%.
Can you be denied a prepaid card? ›In most cases, you won't be declined for a prepaid card. In general, anyone can buy and use a prepaid card. Some providers require you to register your card when or after you purchase it by asking you to provide certain personal information.
Why can't I use an American Express gift card on Amazon? ›Since many gift cards aren't personalized to you, there is no name or zip code to enter, and Amazon won't be able to validate the card. Even if you get through that first hurdle, Mastercard, Visa or Amex gift cards aren't well-suited to online purchasing.
What is the high limit for American Express gift card? ›Gift Cards are available in amounts $25-$3,000. eGift Cards are gift cards sent via email delivery.
Can I transfer my American Express gift card to my bank account? ›Yes, it's usually possible to transfer from a prepaid card to a bank account. Almost all general-use prepaid card issuers, including big names like Visa and American Express, permit the practice.
Can you withdraw cash from American Express Serve? ›For Serve® American Express® Prepaid Debit Accounts, you can enjoy FREE ATM withdrawals at over 37,000 ATMs in the MoneyPass® ATM network in the US. Transactions at non-MoneyPass ATMs have an up to $2.50 Serve fee. ATM operator fees and decline fees may also apply.
How much does it cost to add money to my American Express Serve card? ›Cash load fees vary by retailer and account type. You can load cash for free with the Serve® American Express® Prepaid Debit Account – Free Reloads at participating retailers. For Serve® American Express® Prepaid Debit Accounts, when you purchase a temporary card, you can add between $20-$500.
Can you withdraw money if you have a negative balance? ›The short answer is yes – you can withdraw from a negative account. But this depends on your bank, any overdraft coverage offered and meeting specific criteria as a customer. The number of times you can overdraw a negative account comes down to your bank.
How long does it take serve to release funds? ›Cash — the money that you add with cash will be available immediately. Checking or savings account — If you already have a linked checking or savings account, bank transfers may take up to 3-5 business days.
How much can you withdraw from American Express debit card? ›
Cash advance limits
American Express® Green Card – $3,000. American Express® Gold Card – $6,000 (Terms apply, see rates & fees). The Platinum Card® from American Express – $8,000 (Terms apply, see rates & fees). Centurion® Card from American Express – $10,000.
It's easy to use your Serve Account to pay individuals or merchants located in the United States, such as your cell phone provider, your landlord, or your utility company. You must have activated your personalized Serve card and verified your email in order to use the Bill Pay feature.
Can I deposit a check on my Serve card? ›You can add money from checks directly to your Serve account using the Mobile Check Capture feature in the Serve Mobile App on your iPhone® or Android device.
Can I use my Serve card at the store? ›Your Serve Account comes with a card that can be used online or in stores everywhere Visa® or American Express® Cards are accepted.
Can I transfer money from my serve account to my bank account? ›You can transfer money only to your linked checking or savings account, but not to a debit card. Log into your Serve account. Go to Money Out then select Transfer to Bank. If you already have a linked bank account, the bank name will be displayed.
Does Amex serve card build credit? ›Unlike a credit card, prepaid cards have their funds stored in a stand-alone prepaid account which you can reload. So you can only spend what you've deposited into your account. That's why they don't help build personal or business credit.
Is American Express serve a checking account? ›Account Basics
The American Express Serve® card is a reloadable prepaid debit card that functions similarly to a basic debit card tied to a checking account at a traditional bank. A prepaid debit card is an account that allows you to spend only the amount of money that you have loaded into the account in advance.
According to the score ranges from FICO, that means American Express applicants typically have at least a 670 score: Exceptional. 800 and above.
Which American Express card is hard to get? ›The hardest Amex card to get is the Centurion® Card from American Express. Also known as the “Black Card,” this Amex card is hard to get because it is available by invitation only, and potential candidates are rumored to need an annual income of at least $1 million.
What is the minimum credit score for Amex everyday? ›To apply for Amex EveryDay® Credit Card from American Express, you should have good credit, meaning a FICO® Score of 670 or higher. American Express will look at several factors in addition to your credit score, but your credit is a key part of whether your application is approved or denied.
How to go from 650 to 750 credit score? ›
- Pay on Time, Every Time. ...
- Reduce Your Credit Card Balances. ...
- Avoid Taking Out New Debt Frequently. ...
- Be Mindful of the Types of Credit You Use. ...
- Dispute Inaccurate Credit Report Information. ...
- Don't Close Old Credit Cards.
To apply for The Platinum Card® from American Express, you need to have a good or excellent credit score. This means you need a credit score of at least 700. The average applicant has a score of 715. Although, some applicants have been approved with a credit score as low as 643.
What is the minimum FICO score for Amex Gold? ›Getting the Amex Gold Card isn't the easiest card to qualify for as you need good or excellent credit. That means having a minimum 670 FICO score and existing cards in good standing. Being an existing American Express cardholder can also make it easier to qualify.
Does American Express prepaid card build credit? ›Prepaid cards don't give you a line of credit or help you build credit. You can only spend what you deposit into the prepaid card account. A secured credit card, however, is a type of credit card that requires you to place a refundable security deposit.
What are the disadvantages of American Express card? ›Disadvantages of AmEx cards
One disadvantage of AmEx cards is that they charge both the seller and the buyer for processing a transaction. Since they do not rely on financial companies, such as Rupay, Mastercard or Visa, and have their own payment network, they charge additional fees on the transactions.
The American Express Serve® card is a reloadable prepaid debit card that functions similarly to a basic debit card tied to a checking account at a traditional bank. A prepaid debit card is an account that allows you to spend only the amount of money that you have loaded into the account in advance.
What is the easiest American Express card to get? ›Which Amex card is the easiest to get? The easiest Amex cards to get are ones with a lower minimum spending requirement for rewards, as well as a low annual fee or no annual fee. Examples include the Blue Cash Everyday Card from American Express and the American Express Cash Magnet Card.
Does a prepaid card hurt your credit? ›Since you won't pay credit card-related fees, spending with your prepaid card won't affect your credit score. If your prepaid card provider allows you to load funds from a credit card, you will have to pay your credit card bill for that card as usual.
Why do most people not accept American Express? ›The different fees often make or break a deal for a merchant. This is why many merchants, especially small businesses, don't accept American Express. American Express' interchange fee is just too high. Providers like Visa and Mastercard charge between 1.15% and 2.5%, while Amex charges merchants between 1.43% and 3.3%.
Why are American Express cards so good? ›American Express is one of the leading card issuers in the United States. It's known for its top-notch customer service and some of the best rewards available. From ultra-elite business travel cards to everyday rewards, American Express has credit cards that are a good choice for many different types of cardholders.
What is good about having an American Express card? ›
They allow you to earn Frequent Flyer points on every purchase, which you can redeem for flights, hotel bookings and car hire. Many of our Credit Cards also offer luxury travel benefits, such as complimentary lounge access and travel insurance.
Do you have to pay off your American Express card every month? ›You must pay in full, by the Payment Due Date, all charges that are not added to a Pay Over Time, Cash Advance, or Plan balance. We will begin charging interest on cash advances on the transaction date.
Can you withdraw money from an American Express prepaid Gift Card? ›American Express Gift Cards cannot be used at ATMs nor can you get cash back from any of your purchases.
What is the direct deposit limit for American Express Serve? ›Is there a direct deposit limit on the Amex Serve Card? There is an annual direct deposit limit of $100,000.