What Is Comcast Email?
Comcast email was initially developed by its eponym, the biggest cable TV provider in the US.
In 2010, Comcast opened a subsidiary and moved all of its key services, such as cable TV, internet, phone, and home security, under a new brand: Xfinity. Since then, these two names — Comcast and Xfinity — have often been used interchangeably.
As the new Xfinity brand was developing and improving on its value proposition, the subsidiary shifted its focus from their email service to more prospective areas. As a result, the Comcast.net email app was discontinued.
Xfinity customers who pay for any of the company’s services can still use Comcast.net email for free — but they can only access it through the web version of Xfinity’s official website.
Nevertheless, this change hasn’t pushed subscribers away from the email service. Comcast’s customers have used its email for many years and chose it due to a range of useful in-built functions. What are they? Let’s have a look.
Comcast Email Settings and Features
Comcast.net email provides its users with the following set of features:
- Replying, forwarding, and deleting emails
- Moving emails into folders from your inbox
- Advanced anti-spam filters
- Email signatures
- Auto-reply messages
- Address book
- Group contact lists
- Custom email views, on-screen text size, and spam filters
- Printing emails
To start using these features, you have to create an account on the Xfinity website. Let’s go through it step by step.
How to Create a Comcast Email Account
To start using Comcast email as a new user for free, you must subscribe to their internet, phone, cable TV, or home security services.
Once you become a customer of at least one of Xfinity’s services, proceed to creating your Xfinity ID to access your Comcast email address and manage your Xfinity services online.
The process of creating an email account on Xfinity starts with signing up for your Xfinity ID. Here is how to do it.
How to create an Xfinity ID
Step 1.
Proceed to Xfinity’s website and click the envelope icon at the top right corner.
Step 2.
On the sign-in page, select Create a new Xfinity ID.
Step 3.
To create a new Xfinity ID, you have to provide your US mobile phone number or use your Social Security number to verify your identity.
For the phone option, you will receive an SMS code to verify the new account.
With the Social Security number option, you have to input its last 4 digits, your date of birth, and a phone number associated with your services. Then click Continue.
Step 4.
If you successfully navigate the steps mentioned above, you will have to input an existing email address to receive a verification link.
After clicking the link, your Xfinity account is all set up, and you can access your Comcast.net email.
Now let’s see how you can check and manage your Comcast.net email account.
How to Check Your Comcast Email
There are a few ways to Comcast.net email login — both through the Xfinity website directly and by using a third-party app, such as Mailbird. We are going to cover both options, so you can evaluate and pick the most convenient one.
1. How to Check Your Comcast.net Email on Xfinity.com
Since April 2021, Xfinity no longer supports access to its mobile email app. However, you can still access your Comcast.net email through Xfinity’s official website. Here are the steps for checking your inbox using the Xfinity website.
Step 1.
Go to Xfinity.com, then locate and click the envelope icon at the top right side of the homepage.
Step 2.
Provide your Xfinity ID. For this, you can use an email, mobile, or username associated with your account.
Step 3.
Next, you will be redirected to the Xfinity Connect platform where you can access your email inbox and other services, such as the address book, voice, and text.
If you have any issues using your Comcast account, check out this article: “Comcast Email Down? How to Fix It“
2. How to Open a Comcast.net Email with Mailbird
It can be annoying to always go to the Xfinity website and log in to access your mailbox. Switching through the tabs can also be distracting and negatively impact your productivity, especially if you are using a Comcast.net email account for business purposes.
Here is the thing — there is an easier and more efficient way to manage your Comcast.net account. By using Mailbird, a modern and convenient email client, you can connect your Comcast.net email account once and access it every time you need with just a click.
You will also be able to access a number of features Comcast doesn’t offer, such as email snooze, reminders, and sending later.
Here is what you have to do to connect your Comcast.net account to Mailbird using IMAP settings.
Step 1.
To start using Comcast email together with other email accounts in Mailbird, you should first adjust your Xfinity security settings.
To access them, go to Email Settings in the top right corner of the Xfinity Connect interface. In the sidebar, select Security and check the Third Party Access Security box.
Step 2.
Once you have updated your security settings, you can set up your Comcast.net account in Mailbird. After downloading Mailbird and signing in, navigate through the Mailbird menu > Settings > Accounts. Next, click on the Add button.
Step 3.
Fill in the information about your email account.
Step 4.
If Mailbird fetches your settings automatically, click Continue.
If Mailbird hasn’t automatically detected the IMAP settings for your Comcast.net email account, proceed to Edit server settings.
In the window that appears next, input the following details.
IMAP Settings:
IMAP Server Name: imap.comcast.net
IMAP port number: 993
IMAP security: SSL
IMAP username: your Comcast.net email address
IMAP password: your Comcast.net password
SMTP Settings:
SMTP Server Name: smtp.comcast.net
SMTP port number: 587
SMTP security: SSL
SMTP username: your Comcast.net email address
SMTP password: your Comcast.net password
Summing Up
Xfinity users often choose Comcast email as their preferred provider because it’s free and includes a set of useful features. However, as Comcast discontinued its email app, accessing Comcast.net email on different devices is no longer possible.
By using Mailbird, you can manage your Comcast.net accounts from one dashboard together with your other email accounts, without switching between tabs.
Get Mailbird, the Best Email App for Windows
Try Mailbird for Free
Is Comcast email still working?
You can use Comcast.net email if you are an Xfinity customer. However, the company discontinued its mobile app on April 20, 2021. This means you should install a third-party app to use Comcast.net email from a smartphone.
Is there an official Comcast app?
The Comcast app was discontinued on April 20, 2021. You can no longer use a Comcast.net email inbox on the Xfinity app.
What is the Comcast email format?
You might be wondering about your Comcast email — com or net? If you are an Xfinity customer using Comcast email, your Comcast email address should be displayed in @comcast.net format. The other Comcast email address ending — @comcast.com— is reserved for Comcast employees only.
Can I create a new email account on Comcast?
You can create up to seven email accounts with one Xfinity ID. Add a new account by signing into Xfinity.com. Under the “My account” tab, navigate to Settings u003e Email Settings u003e Create additional email accounts.
How do I recover an old Comcast email account?
To keep your email account active, you have to log in at least once every 12 months. If you don’t, your account is deactivated, and you will lose all contacts and emails associated with it.
To reactivate your account, log in through the Xfinity Connect web portal. However, all your previous messages and content will be gone.
How do I delete a Comcast email account?
To delete your Comcast email account, log into your Xfinity profile and go to “Users u0026 Preferences.” Next, choose the username you want to delete and press the Delete button. As a final step, confirm the action.
What is the main server for Comcast.net email?
Xfinity supports IMAP/SMTP, which you can use to connect your Comcast.net email account with Mailbird. After connecting your Comcast.net email account to the email client, you won’t have to log in on the official Xfinity website to access all your Comcast.net accounts. This way, you can save time and boost your productivity online.
These are the IMAP/SMTP details you need to connect with Mailbird:
IMAP Settings:
IMAP Server Name: imap.comcast.net
IMAP port number: 993
IMAP security: SSL
IMAP username: your Comcast.net email address
IMAP password: your Comcast.net password
SMTP Settings:
SMTP Server Name: smtp.comcast.net
SMTP port number: 587
SMTP security: SSL
SMTP username: your Comcast.net email address
SMTP password: your Comcast.net password
FAQs
How do I manage my Comcast email? ›
- Sign in to Xfinity Email using your Xfinity ID and password.
- Click the Settings icon. in the upper-right corner of the page. Select Email Settings to see the mail settings.
- Changes are saved after each setting is adjusted. Note: Some settings may be disabled by the Primary account holder.
- Visit xfinity.com and click the Account icon. ...
- Click Check Email or Check Voicemail.
- Enter your Xfinity ID and click Let's go.
- On the next screen, enter your password and click Sign In.
Select the cog icon in the bottom left-hand corner, then select Manage Accounts from the right sidebar. Select your email account from the list. Select the Change mailbox sync settings option at the bottom of the page.
How do I manage my email? ›- Only Keep Emails Requiring Immediate Action in Your Inbox. ...
- Create a “Waiting Folder” for Action-Pending Emails. ...
- Make Subfolders or Labels Your New BFF. ...
- Set Inbox Rules or Filters. ...
- Use Your Calendar to Track Emails That Require Follow-up.
As a former Xfinity customer, you can still use your Xfinity Email address if you logged in to your account using the Xfinity Email website in the 90 days prior to disconnecting your service. Your email account will remain active if you access it using the Xfinity Email website at least once every nine months.
Is Comcast email the same as Xfinity? ›Your Xfinity username is part of your Xfinity ID, which you can use to sign in. It's also your @comcast.net email handle.
How do I create a Comcast account? ›To create your Xfinity ID, go to xfinity.com/getstarted or click Create an Xfinity ID from any sign-in page. Verify your account by confirming some account details. You can use either your mobile phone number or Social Security number (SSN), then click Continue.
Can I keep my Comcast email if I no longer have Xfinity? ›When you disconnect Xfinity service, you still get to keep your Xfinity Email account(s); however, you'll only have access to your Xfinity Email if you have logged in to your account(s) using the Xfinity Email website within 90 days of disconnecting service.
What are the IMAP settings for Comcast email? ›- Incoming Mail Server Name: imap.comcast.net. ...
- If the Mail Client lets you select an authentication method, choose STARTTLS. ...
- Outgoing Mail Server Name: smtp.comcast.net.
- Outgoing Mail Server Port Number: 587 (SMTP)
The Xfinity Connect app is a free, downloadable app that gives you control over your Xfinity Voice and email services on your Apple and Android devices (smartphones, tablets, etc.).
What is the best email provider? ›
- Gmail: Best for Offline Accessibility.
- AOL: Best for Interface Organization.
- Outlook: Best for Multiple App Integrations.
- Yahoo! Mail: Best for Lots of Storage.
- iCloud Mail: Best for Data Encryption.
- Mozilla Thunderbird: Best for Managing Multiple Accounts.
- Zoho.
- Proton Mail.
IMAP (short for Internet Message Access Protocol) is an internet protocol that lets you sync your email inbox across multiple devices. Most popular email apps, like Gmail and Outlook, use IMAP servers to keep your email the same on every device.
How do I manage my devices on Comcast? ›- Sign in to your account or the My Account app and click or tap the Services tab/icon.
- From the Services page, under Internet, click Manage Internet.
- Scroll down to Xfinity WiFi Hotspot Connected Devices and click Manage Devices.
- Mac (Apple Mail): Go to System Preferences > iCloud. Make sure you're signed in and Mail is selected.
- iOS Device (Mail): Go to Settings > iCloud. ...
- Other IMAP Client: Go to the app's account settings and either select an existing iCloud account or create a new account.
- From your Internet browser, navigate to the sign-up page for your email provider. ...
- Enter your details to open an email account. ...
- Follow the rest of the steps as required. ...
- Accept the “Terms of Service.” ...
- Start using your new email account!
| Email retention law | Who it applies to | How long emails must be stored |
|---|---|---|
| Freedom of Information Act (FOIA) | Federal, state, and local agencies | 3 Years |
| Sarbanes Oxley Act (SOX) | All public companies | 7 Years |
| Department of Defense (DOD) Regulations | DOD contractors | 3 Years |
- Go to the home screen on your Android device and select Email.
- Tap the Menu button and select the Settings icon.
- Tap Account Name and then tap Server settings.
- Make your edits, then click Done.
- Tap the Email app on your phone.
- Tap Other to set up an email account.
- Enter your email address and password on the Account setup screen and tap Sign in.
- Next, enter your Xfinity password, then select Sign In.
- You'll be asked to verify your sign-in.
Comcast.net supports IMAP / SMTP
You can check your emails using other email programs (like Mailbird, Microsoft Outlook or Mozilla Thunderbird). Using desktop email programs will make you more productive and your email will always be available, even offline.
| Comcast.net (Comcast) IMAP Server | imap.comcast.net |
|---|---|
| IMAP port | 993 |
| IMAP security | SSL / TLS |
| IMAP username | Your full email address |
| IMAP password | Your Comcast.net password |
Are Comcast emails still valid? ›
If you're no longer an Xfinity Internet and/or Xfinity Voice subscriber, you can still use your Comcast.net email address. Learn more about managing your email account even if you've disconnected your service.
Why can't I get my Comcast email? ›Comcast Email Isn't Loading
There could be at least two reasons why your Comcast email is not loading — a poor Internet connection and an outdated browser.
- Head into the Settings of your device.
- Select Accounts. ...
- Tap on Add account.
- Select Google.
- Pick Create account.
- Follow on-screen instructions by entering your personal information, selecting a username, etc.
Using the mail fetcher feature built into Gmail, you can redirect all your Comcast email to your Gmail inbox. The mail fetcher is an integrated email client that can send and receive messages from any email service with support for POP3.
Is my Comcast email password the same as my Xfinity password? ›Yes. We keep things simple by having your Xfinity Mobile username and password match those for your Xfinity Internet account. No more trying to remember multiple passwords!
Can you have two email addresses on a Comcast account? ›You are able to create up to seven email addresses associated with your account. To add an email address, sign in at xfinity.com under your Primary Account. Select the My Account link on the xfinity.com home page. In the Email Settings table, select Create Additional Email Accounts.
How long do emails stay in Comcast inbox? ›Comcast e-mail servers auto-deleting old e-mails from Inbox after approx 6 weeks.
How long do emails stay on Comcast server? ›You will have 30 days to recover deleted emails before they become permanently unavailable. You can select multiple messages by clicking the first email in your list, holding Shift and then clicking the last email in your list.
How do I set up IMAP manually? ›- On your computer, open Gmail.
- In the top right, click Settings. See all settings.
- Click on the Forwarding and POP/IMAP tab.
- In the 'IMAP access' section, select Enable IMAP.
- Click Save changes.
- Click File, then Info in the submenu and the Add account button.
- Select Manually configure server settings or additional server types and click on Next.
- Select Internet Email and click on Next.
- Enter your name and email address. ...
- Select the Outgoing Server tab. ...
- Select the Advanced tab. ...
- Click on Finish.
What are IMAP and SMTP settings? ›
IMAP is used to retrieve messages, and SMTP is for sending data. IMAP works between the server and client for communication, and SMTP works between servers to transfer information. IMAP allows users to organize emails onto the server, while SMTP allows organizing emails on client storage.
How do I setup my email on my phone? ›- Open the Gmail app and navigate to the Settings section.
- Tap Add account.
- Tap Personal (IMAP/POP) and then Next.
- Enter your full email address and tap Next.
- Choose the type of email account you will be using. ...
- Enter the password for your email address and tap Next.
| Incoming Host Name | mail.comcast.net |
|---|---|
| Incoming Host Port | 995 |
| Outgoing Host Name (SMTP) | smtp.comcast.net |
| Outgoing Host Port | 465 |
| Security | SSL |
- Open Outlook.
- Click the File menu.
- Click Add Account.
- Enter your Comcast.net email address (e.g., yourname@comcast.net).
- Enter your Comcast.net password, then click Connect.
- Click Done when your account was successfully added.
- ProtonMail. ProtonMail was founded in 2014 at the CERN research facility by Andy Yen, Jason Stockman, and Wei Sun. ...
- Hushmail. ...
- Tutanota. ...
- CounterMail. ...
- Mailfence. ...
- Librem Mail.
Gmail is the overall best email service. Outlook is good for multiple app integrations. Yahoo has good spam blocking capabilities. Zoho Mail is the best option for home businesses.
What is the safest email account to use? ›- Titan.
- Protonmail.
- Tutanota.
- Mailfence.
- CounterMail.
- Hushmail.
- Posteo.
- Zoho Mail.
Go to your Google Account. On the left navigation panel, select Security . On the Your devices panel, select Manage all devices. You'll see devices where you're currently signed in to your Google Account or have been in the last few weeks.
Does deleting an email from one device delete it from all devices? ›Deleting mail on one device never deletes it on the other 2.
How many devices can use the same email account? ›You can log into a Google account on as many devices as you want. Just log in and any Google data will be displayed in the same way as on other devices. How do you create a second gmail account? The exact same way you did the first one.
How do I manage my devices? ›
- Open the Google Admin app .
- When prompted, enter your Google Account PIN.
- If necessary, switch to your administrator account: Tap Menu Down Arrow. to choose another account.
- Tap Menu. Devices.
- Tap the device or user.
- Tap Approve Approve. Or, next to the device name, tap More Approve device.
- On your Android phone or tablet, open your device's Settings app Google. Manage your Google Account.
- At the top, tap Security.
- Under "Signing in to Google," tap 2-Step Verification. You might need to sign in.
- Under "Devices you trust," tap Revoke all.
- Open the Google Home app .
- Tap Wi-Fi .
- At the top, tap Devices.
- Tap a specific device and a tab to find additional details. Speed: Real time usage is how much data your device is currently using.
...
Set Up Your iPhone for Xfinity Email
- Tap Settings on your iPhone.
- Tap Mail.
- Tap Accounts.
- Tap Add Mail Account.
- Tap Other on the Add Account screen.
- Type in your credentials on the New Account screen and tap Next.
Automatically sync all content: This is the quickest and easiest option. Simply select the “Automatically sync when this [device] is connected” checkbox in the General pane, then turn on syncing for each type of content you want to sync.
How do I access my Comcast email app? ›- Tap the Email app on your phone.
- Tap Other to set up an email account.
- Enter your email address and password on the Account setup screen and tap Sign in.
- Next, enter your Xfinity password, then select Sign In.
- You'll be asked to verify your sign-in.
If you're no longer an Xfinity Internet and/or Xfinity Voice subscriber, you can still use your Comcast.net email address. Learn more about managing your email account even if you've disconnected your service.
Where are all my Comcast emails? ›To check your email: Visit my.xfinity.com from your phone's web browser. Signing in using your Xfinity ID and password. Choose Email.
Can I access my Comcast email through Gmail? ›Related. Using the mail fetcher feature built into Gmail, you can redirect all your Comcast email to your Gmail inbox. The mail fetcher is an integrated email client that can send and receive messages from any email service with support for POP3.
How do I get my Comcast email through Gmail? ›Click on the cogwheel icon at the top-right corner of the page, and select "Settings" in the menu that opens. Enter your full comcast.net email address in the window that opens, and click on the "Next" button. In the next step, select the "Import emails from my other account (POP3)" option and click "Next".
Is Comcast email through outlook? ›
Configure Microsoft Outlook 365
Click the File menu. Click Add Account. Enter your Comcast.net email address (e.g., yourname@comcast.net). Enter your Comcast.net password, then click Connect.
You are able to create up to seven email addresses associated with your account. To add an email address, sign in at xfinity.com under your Primary Account. Select the My Account link on the xfinity.com home page. In the Email Settings table, select Create Additional Email Accounts.
Does Comcast delete old emails? ›You will have 30 days to recover deleted emails before they become permanently unavailable. You can select multiple messages by clicking the first email in your list, holding Shift and then clicking the last email in your list.
How do I see all my emails on my email account? ›- Click your Google Account button at the top-right.
- Click Manage your Google Account.
- On the left menu, choose Security.
- Scroll down to Google apps with account address and click Manage access.
- Scroll down to the very bottom to edit Password Manager and Linked Accounts.