Before initialising the porting process, note that your existing connection must be active fo 90 days and all your bills should be cleared.
Mobile Number Portability
Thanks to Mobile Number Portability (MNP), you won't have to put up with your mobile service provider just to retain your number.
Through MNP, you can easily change your service provider without having to let go of your number. But before initialising this process, note that your existing connection must be active for 90 days and all your bills should be cleared.
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Following are the steps which will help you to port your number:
1. First, choose the service provider you wish to port your number to.
2. Send the following text message - PORT followed by your 10-digit mobile number to TRAI's central number for mobile number portability - 1900.
Example: Send 'PORT 98xxxxxx98' to 1900. You'll receive an SMS back with a port out code which will remain valid for only 15 days.
3. Visit your nearest operator store and tell them you want to port your sim. They will fill the porting form and customer acquisition form for port into the network.
Also, carry a passport size photograph and a self attested copy of identity proof. As an address proof you can submit a copy of the rent agreement, landline bill, electricity bill, or a three month bank statement.
4. Next step is to submit your duly filled porting form and CAF along with requisite documentary proof of the mobile service provider to the operator.
5. If you are a postpaid subscriber, submit a paid copy of the last bill issued along with the porting form and CAF.
6. Once you are done with the necessary formalities, obtain your SIM card from the new service provider. Depending on the service provider, you'll be charged up to Rs 19 for porting.
7. The process usually takes seven working days to complete. For Jammu & Kashmir, Assam, and North East, it may take up to 15 days.
Your new mobile service provider will keep you updated about the date and time of porting via SMS.
8. Replace the old SIM with the new SIM provided by your new mobile service provider after the specified date and time.
Things to be noted
- The services on your current SIM will not be interrupted during porting process. The downtime is for around 2 hours (during night)
- Subscriber can withdraw the porting request within 24 hrs of applying.
For more info, you can visit Telecom Regulatory Authority of India
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Published By:
Aysha
Published On:
Jan 20, 2019
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