How can I change my JioFiber Postpaid plan? (2024)

FAQs

How can I change my JioFiber Postpaid plan? ›

Using the MyJio app:

Log in to the MyJio app with your Jio number and verify the OTP. Tap on the 'Mobile' option from the top header. Select the 'View plan' option. Select the 'Change plan' option and tap on 'Buy'

Using the MyJio app:

Log in to the MyJio app with your Jio number and verify the OTP. Tap on the 'Mobile' option from the top header. Select the 'View plan' option. Select the 'Change plan' option and tap on 'Buy'

Yes, you can simply change your plan by visiting the MyJio app's plan change section. For more info on JioPlus plans click here.

Bill cycle is auto-allocated depending on the day of activation of your JioFiber connection. You can check the bill cycle date by logging into MyJio app/Jio.com. The option to change the pre-assigned bill cycle date is not available.

You will have to make an advance payment of the selected options for changing your postpaid plan. The new postpaid plan shall be effective at midnight of the requested date.

Log in to the MyJio app. On the homepage, tap on 'View Details'. You can also view plan details from the Mobile or Fiber icons on the homepage.

Request suspension: Clearly state your request to suspend your Jio Fiber postpaid connection for a few months. Explain the reason for the suspension, such as temporary relocation or non-usage during a specific period. Confirm suspension duration: Discuss the duration for which you want to suspend your connection.

Once logged in, click on the "My Account" option and select "My Plans" from the drop-down menu. Find the Jio Fiber postpaid plan that you want to suspend and click on the "Suspend" button next to it. Choose the duration for which you want to suspend your connection. Jio offers a suspension period of up to 90 days.

Jio Fibre INR 399 Plan: This is the cheapest plan offered by Jio broadband. It offers you unlimited data at the speed of 30 Mbps at the price of INR 399 for a month. Jio Fibre INR 699 Plan: The next plan in the list offers you unlimited data at the speed of 100 Mbps at the price of INR 699 for a month.

You can request for bill plan change 48 hours before the bill cycle ends.

Is postpaid better than prepaid? ›

Therefore, network providers prioritize postpaid connections over prepaid connections for faster internet. Deprioritization can affect both prepaid connections and less costly postpaid plans. In the event of rush, users of high-cost family postpaid plans get the best internet connection over prepaid ones.

JioFiber FAQ

Entertainment: JioFiber Postpaid transforms the entertainment experience with on-demand videos, live TV channels, movies and much more. You can also access the top 17 paid OTT apps such as Netflix, Amazon Prime, Disney+ Hotstar, etc., at no extra cost.

You can visit the nearest Jio Store and pay via cash, UPI, credit card, and debit card. You can pay for any of the Jio retailer outlets using Jio UPI.

Since JioFiber Postpaid is available with long-term plans only, you must pay advance rental for either 3, 6, or 12 months to avail of this product.