ManageEngine Log360 (2024)

In the previous chapter, we saw the importance of having a security operations center (SOC) team. In this article, we'll take a look at the various tools and technologies used in SOCs.

7 tools and technologies vital to a SOC team

Tools

Log collection and management tool

To perform any security analysis, you need to obtain the relevant information first. Logs are the best source of information regarding various activities taking place in your network. However, millions of logs are generated by multiple devices across the network every day. Manually sifting through them is ineffective or downright impossible. A log management tool can automate the entire process of log collection, parsing, and analysis. It's usually included in a SIEM solution.

Security information and event management (SIEM)

One of the most fundamental technologies that forms the core of a SOC is a SIEM tool. Logs collected across the organization's network provide a wealth of information that has to be analyzed for abnormal behavior. A SIEM platform aggregates log data from heterogeneous sources, examines it to detect any possible attack patterns, and quickly raises an alert if a threat is found.

Security-related information is presented in the form of graphical reports on an interactive dashboard to the SOC team. Using these reports, the SOC team can quickly investigate threats and attack patterns and gain various insights from log trends, all from a single console. When a security incident occurs, the SOC team can also use the SIEM tool to find the root cause of the breach through log forensic analysis. They can drill down into the log data to investigate any security incident further.

A SIEM solution provides a holistic view of your enterprise network.

Vulnerability management

Cybercriminals mainly target and exploit vulnerabilities that might already be present in your network to infiltrate your systems, so the SOC team must scan and monitor the organization's network periodically for any vulnerabilities. Upon discovery, they have to address the vulnerability quickly before it can be exploited.

Endpoint detection and response (EDR)

EDR technology commonly refers to tools that are primarily focused on investigating threats aimed at endpoints or hosts. They aid the SOC team by acting as a front line defense against threats that are designed to elude perimeter defenses easily.

  • Detecting security threats
  • Containing the threat at the endpoint
  • Investigating the threat
  • Remediating the threat before it spreads

EDR tools continuously monitor various endpoints, collect data from them, and analyze the information for any suspicious activities and attack patterns. If a threat has been identified, the EDR tool will contain the threat and immediately alert the security team. EDR tools can also be integrated with cyber threat intelligence, threat hunting, and behavior analytics to detect malicious activities faster.

Technologies

User and entity behavior analytics (UEBA)

Another invaluable tool for a SOC team is a UEBA solution. UEBA tools use machine learning techniques to process data collected from various network devices and develop a baseline of normal behavior for every user and entity in the network. With more data and experience, UEBA solutions become more effective.

UEBA tools analyze logs coming from various network devices on a daily basis. If any event deviates from the baseline, it's flagged as an anomaly and is further analyzed for potential threats. For example, if a user who normally logs in between 9am and 6pm suddenly logs in at 3am, that event is marked as an anomaly.

A risk score from 0 to 100 is assigned to the user or entity based on various factors such as the intensity of the action and the frequency of the deviation. If the risk score is high, the SOC team can investigate the anomaly and take remedial action quickly.

Cyber threat hunting

With cybersecurity attacks becoming more sophisticated in nature, how can SOC teams stay one step ahead? Cybercriminals can lurk in the organization network continuously gathering data and escalating privileges without being discovered for weeks. Conventional detection methods are reactive; threat hunting, on the other hand, is a proactive strategy. It's useful in detecting threats that are often missed by conventional security tools.

It begins with a hypothesis followed by an investigation. Threat hunters proactively search through the network for any hidden threats to prevent potential attacks. If any threat is detected, they collect information about the threat and pass it on to the concerned teams so appropriate action can be taken immediately.

Threat intelligence

To stay ahead of the latest cyberattacks, the SOC team must be well aware of all kinds of possible threats to the organization. Threat intelligence is evidence-based knowledge of threats that have occurred or will occur shared by different organizations. With threat intelligence, the SOC team can gain valuable insights into various malicious threats and threat actors, their objectives, signs to look out for, and how to mitigate the threats.

Threat intelligence feeds can be used to obtain information regarding common indicators of compromise, such as unauthorized IPs, URLs, domain names, and email addresses. With new types of attacks surfacing every day, the threat feeds are constantly updated. By correlating these threat feeds with log data, the SOC team can be immediately alerted when any threat actor interacts with the network.

ManageEngine Log360 (2024)

FAQs

Is Log360 a SIEM? ›

Log360 is a comprehensive SIEM solution that detects threats trying to penetrate your network and nips them in the bud.

What is Log360 Zoho? ›

ManageEngine Log360 is a comprehensive log management and security information and event management (SIEM) solution offered by ManageEngine, a division of Zoho Corporation. Log360 provides various functionalities for log management, security information, and event management.

How to install ManageEngine Log360? ›

Install Log360 as a Windows Service
  1. Install Log360 as an application.
  2. Go to Start Menu → All Programs.
  3. Select Log360 and click on Install Log360 as Service.

How to upgrade Log360? ›

2 Backup Log360 by zipping the contents of the <Log360> directory. 3 If you are using an external database server (Microsoft SQL), then be sure to also take a backup of the database. 4 Open Command Prompt and execute the UpdateManager. bat file under the <Log360>\bin directory.

What is better than SIEM? ›

Extended Detection and Response (XDR) and Security Information and Event Management (SIEM) are both enterprise cybersecurity solutions. But while XDR and SIEM both pull and analyze data from multiple sources to detect cyber threats, XDR includes advanced cybersecurity functionality.

What's the difference between a SIEM and a log management solution? ›

As noted above, SIEM also involves a wider range of data sources. Log management focuses on logs alone; other types of data that may be available from an environment, like application metrics, are analyzed and managed in other ways. A final differentiator is the timelines associated with SIEM and log management.

Is Zoho the same as ManageEngine? ›

Best in class online service desk software. Offer your customers world-class services with ServiceDesk Plus Cloud, the easy-to-use SaaS service desk software from ManageEngine, the IT management division of Zoho.

Does ManageEngine have SIEM? ›

Secure your IT infrastructure with a cloud SIEM solution. Store and manage your network logs from the cloud with ManageEngine Log360 Cloud.

Is ManageEngine EventLog analyzer free? ›

Download EventLog Analyzer for Free!

When you install the product, the Premium Edition is installed and will work for 30 days. After 30 days, it will automatically convert to the Free Edition unless you purchase a license for the Premium Edition.

What port does ManageEngine Log360 use? ›

To launch the Log360 client, open a Web browser and type http://<hostname>:8095 in the address bar. Here the <hostname> refers to the DNS name of the machine where Log360 is running and 8095 is the default port number of Log360.

How do I add technicians to Log360? ›

Select the Role for Log360 from the drop-down menu. In the Delegate to section, select the components to which you want to add the new technician, by ticking the respective checkboxes. For each component, select the roles and domains to be assigned in the appropriate fields.

What is the default password for Log360? ›

By default, the path is set as C:\ManageEngine\Log360\bin. Find and run the resetADSPassword. bat file. Your password will now be reset to the default password "admin".

How do I add a device to Log360? ›

Open Log360 Cloud and select the Settings tab. Then navigate to Devices under Configuration. Select the Syslog Devices tab and click the + Add Device(s) button.

What is Log360 cloud? ›

Log360 Cloud is a cloud-based log management solution for managing and storing logs from your IT infrastructure. This solution allows security teams to manage their logs from the cloud, helping them achieve their IT security and compliance objectives.

How do I uninstall Log360? ›

Go to Control Panel. Click on Log360 and click uninstall.

Does AWS have a SIEM tool? ›

SIEM solutions for AWS Control Tower monitor workloads in real-time, identify security issues, and expedite root-cause analysis. These are just a few examples of security information and event management solutions. Scroll down or use the drop-down menu to learn more about each solution.

What is considered a SIEM? ›

SIEM, pronounced “sim,” combines both security information management (SIM) and security event management (SEM) into one security management system. SIEM technology collects event log data from a range of sources, identifies activity that deviates from the norm with real-time analysis, and takes appropriate action.

What is Log360 software? ›

A: ManageEngine Log360 is a comprehensive Security Information and Event Management (SIEM) solution that helps organizations detect, mitigate, and prevent security threats. It offers features such as real-time security monitoring, proactive threat hunting, and integrated compliance management.

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