What Do You Dislike Most About Quality Assurance? (2024)

What Do You Dislike Most About Quality Assurance? (1)

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Ruslan Desyatnikov What Do You Dislike Most About Quality Assurance? (2)

Ruslan Desyatnikov

🚀 FOLLOW ME FOR FREE QA TRAININGS AND JOB ALERTS | 🕵♂️ CEO | ✅ QA Expert & Coach | 🔥CIO/CTO Advisor | 📖 Author | 🎙Speaker | 💵 Investor | 🌟Forbes Technology Council | 🏆100+ Industry Awards | 📣44,000+ Followers

Published Aug 11, 2015

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While we are seeing a surge in QA involvement in more companies, it is still lagging behind what it should be. When queried, most QA professionals who enjoy QA can still identify some negative aspects of it and most often it relates to a lack of respect as a whole.

Too many companies consider QA a luxury instead of the necessity that it actually is. Instead of hiring people qualified in QA, they have the developers test their own code in order to save money in the short term. But, even in organizations that have QA – reluctantly or not - too often the QA team doesn’t have a voice in the process or a say in the release schedule. Their views are often overlooked regarding the schedule and their opinions overridden by others in favor of sale or marketing decisions.

When companies need to cut corners in the budget, QA is many times the place they cut by refusing to hire enough individuals to complete the job, and thus requiring that the existing QA work night and day to keep up with the demands. Another place budgets are restricted is in software acquisition to aid QA teams. Budgets often don’t include any software to help QA with management or automation.

Time management is probably the biggest concern, and that can be applied to just about every aspect in the SDLC. But, as most QA teams know, if extra time is required for development, that time comes out of the QA schedule, leaving QA with even less time in an already aggressive schedule.

With the limited budget and limited time, QA teams are often forced to compromise on the quality – the very thing they were hired to oversee. This kind of circular, domino effect seems to be the biggest complaint voiced by QA professionals across the world. But, it is getting better as more and more companies recognize the true value of Quality Assurance and that saving money in the short term often means spending it later on.

What would you say you dislike most about QA, and how have you tried to overcome those issues in your own work history?

About the Author

The author, Ruslan Desyatnikov, is the CEO & Founder of QA Mentor. He created QA Mentor to fill the gap he has witnessed in QA service providers during his near 20 years in QA. With Ruslan’s guidance, unique services and methodologies were developed at QA Mentor to aid clients in their QA difficulties while still offering a high ROI. Ruslan offers monthly seminars aimed at imparting his extensive testing knowledge that can be applied to start-ups as well as large companies. To learn more about QA Mentor andtesting servicesplease visit www.qamentor.com or contact Ruslan directly by sending email to rdesyatnikov@qamentor.com

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14 Comments

LaToya F.

Senior Customer Service Representative at Dialog Direct

8y

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I have found that quantity has begun to outweigh the quality where my experience is concerned. It has seemingly been more about the number of evaluations or grades rather than the substance that is coming from the analysis itself.

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Al Swearingin

Mfg. Quality Assurance Engineer for Starting USA Corporation. A division of Briggs + Stratton corporation RETIRED

8y

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This is right on. It seems that time lines do not allow for the proper QA qualifications. Most of the time production moves forward even if PPAP submissions have not been completed. pFMEAs lag way behind or are an after the fact idea. Unforeseen problems which could have been avoided if the proper time had been allowed for review. Sometimes operator instructions are not posted until well after the production has started for a new project. It seems although some companies have a QA department and follow ISO procedures its still seen only as a customer or market requirement rather than a functional tool.

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Khubaib Rehman

Fintech Product Manager, PCI DSS 4.0 Consultant | I help organizations to build better products. | Product Management | User Experience | SCRUM | JIRA | Leadership | Communication | Strategy |

8y

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Indeed! Ruslan Desyatnikov most of the cases matches your article. But it is also improving day by day as QA is going towards Automation. More priority is being given to QA nowadays.

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Michael Buening

Senior Manager with the BDO Digital Enterprise Business Applications Division

8y

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The root of "the problem" is improper positioning of testing (typically misnamed QA) in the business of software/system development. The decision to release a project or product to the wild is always the responsibility of the business executive sponsoring the work. There should be no group or person or role in IT who has the responsibility to make a release decision. Once the business sponsor understands the release decision is hers to make, the relationship with testing (or more broadly QA when applicable) can be far more constructive. The question becomes "how much information do you need to make a release decision?" Testing's job is to deliver that information the most efficient way possible. QA's job is to provide the best environment possible, end-to-end, to generate good results including information provided by testing.If you have this kind of a relationship, arguments about the level of investment in testing decline. They never go away - who doesn't want to spend less on insurance? It also frees the testing team, from junior tester to test manager, from working under the oppression of unrealistic and typically unstated objectives.

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Valentin Shakhov

Java Backend Engineer

8y

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When planning a new product, one should have a system architect in his team with robust performance testing experience. Bad initial architectural design is what usually spoils software. That is to say that a good development team must be managed by an experienced QA engineer, what's unfortunately rarely implemented.

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