Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
The latest reports from users having issues in Birmingham come from postal codes 35292, 35226, 35209, 35216, 35201, 35213, 35206 and 35205.
Spectrum is a telecommunications brand offered by Charter Communications, Inc. that provides cable television, internet and phone services for both residential and business customers. It is the second largest cable operator in the United States. A few years ago Spectrum acquired Time Warner Cable.
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What isn't working?
Please let us know what issue you are experiencing with Spectrum:
Thank you for the report! If you have any tips or frustrations you wish to share, please leave a message in the comments section!
In the last three months, how would you rate Spectrum?
2.26 out of 5 248,350 ratings
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Problems in the last 24 hours in Birmingham, Alabama
The chart below shows the number of Spectrum reports we have received in the last 24 hours from users in Birmingham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 17: Problems at Spectrum
Spectrum is having issues since 02:00 PM EST. Are you also affected? Leave a message in the comments section!
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Most Reported Problems
The following are the most recent problems reported by Spectrum users through our website.
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Internet (62%)
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Wi-fi (15%)
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TV (9%)
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Total Blackout (7%)
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E-mail (4%)
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Phone (2%)
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Live Outage Map Near Birmingham, Jefferson County, Alabama
The most recent Spectrum outage reports came from the following cities:Birmingham, Bessemer, Hoover, Trussville, Gardendale, Pinson and Pleasant Grove.
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City | Problem Type | Report Time |
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Birmingham | Internet | |
Birmingham | Phone | |
Birmingham | Internet | |
Birmingham | Total Blackout | |
Birmingham | Internet | |
Birmingham | Internet |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Spectrum Issues Reports Near Birmingham, Alabama
Latest outage, problems and issue reports in Birmingham and nearby locations:
- Ryan Spann (@rspann18) reported fromHoover, Alabama
Once again, I cant stress this enough, never stay at the Kenzie Apartments, and never use @GetSpectrum . Thanks for coming to my TedTalk.
- Glenn Kinstler (@gkinstler) reported fromBirmingham, Alabama
@Ask_Spectrum I’m trying to watch the Gold Cup on FS1, and it’s the only channel not working! Every other channel works. Same with a second TV/receiver!
- J-WALK (@JWALK205) reported fromGrayson Valley, Alabama
@Ask_Spectrum @GetSpectrum cable and dvr HAVENT worked properly in over a week... stalls out so bad and jumps around so much til it just goes black...& dvr won’t even come up on screen. Need something done!
- John Stamps (@John_Stamps) reported fromHoover, Alabama
@GetSpectrum every time your tech leaves my service is no better or worse. One thing you are good at is excuses. Actually you are exceptional in that respect.
- #500ZYIBLOCK❤️ (@misunderstood96) reported fromPinson, Alabama
The fact that i gotta get up & go get me some meds & go to spectrum feeling the way i feel got me wanting to cry. I feel terrible
- Mark Cummings (@Mark590) reported fromBirmingham, Alabama
@Ask_Spectrum I have received THREE telemarker calls from Spectrum in the last 2 hours. I already have your service at home and work, but Im seriously considering changing now! Get it TOGETHER!!
- beautymarked__ (@beautymarked93) reported fromFairfield Village, Alabama
@GetSpectrum WiFi sucks 🙄 sh*t always going out
- one-blue-dot (@One_Blue_Dot) reported fromHomewood, Alabama
@alabamapower @SouthernCompany @GetSpectrum spectrum lines ripped down and dangling in live Alabama power lines today. Spectrum ignored and refused to address. And still refuses to address. #Homewood
- El Chico (@BradDavis14) reported fromCenter Point, Alabama
@GetSpectrum has the worst customer service I have ever seen almost 60 days since I orders service and three technician later I still have nothing!
- lexii. (@lexvanillaface) reported fromBirmingham, Alabama
@oCHiCAx @RRTHERULER @sprint We're gonna do that, too, except with Spectrum! Hell of a lot cheaper and hopefully not have to deal with Sprints ******** customer service anymore!
- Harry Long (@harry_long) reported fromBirmingham, Alabama
@Ask_Spectrum The RedZone channel looks like it’s being broadcast from Studio54. Please fix. All other channels that I care about are fine. But this is the only one I want to watch on Sunday.
- ✨T Nicole ✨ (@STARWASBORN80) reported fromHomewood, Alabama
Y’all I felt so bad. Spectrum kept calling me about a bill. Baby what bill it’s included in these folks rent. Stop damn calling me.
- #500ZYIBLOCK❤️ (@misunderstood96) reported fromFultondale, Alabama
Spectrum is the worst
- KelariCuddles (@KelariCuddles) reported fromBirmingham, Alabama
@VapinGamers @Ask_Spectrum Spectrum told me my internet would have issues due to all the tropical storms wonder if that applies to you too
- Kerry Murphy (@K_Swang6) reported fromHoover, Alabama
By far the worst experience I’ve ever had with @GetSpectrum 4 straight months and all my neighbors are experiencing the same thing.
- Blessedx2 (@Trulyurse) reported fromShannon, Alabama
It’s crazy I’m paying for service to work from home and can’t work because the service always out. Damn you @Ask_Spectrum @GetSpectrum And to add to the inconvenience they don’t provide emails to submit to your employer. @amazon I can’t work because @Ask_Spectrum don’t work.😠
- Glenn Kinstler (@gkinstler) reported fromBirmingham, Alabama
@Ask_Spectrum I tried resetting the box but still have the problem.
- j.davis (@DEEZY_TriPPy) reported fromBessemer, Alabama
@Ask_Spectrum Man **** y'all I wanna watch the game I pay good money for my cable
- John Stamps (@John_Stamps) reported fromHoover, Alabama
@GetSpectrum if you didn’t have a captive customer base you would be out of business.
- lexii. (@lexvanillaface) reported fromBirmingham, Alabama
@oCHiCAx @RRTHERULER @sprint They're such a joke with this pay to own sh*t. Definitely get out of the contract with them and switch! I cannot wait until we do. Waiting to have the extra money to end our contract and then buy the phones with Spectrum.
Spectrum Issues Reports
Latest outage, problems and issue reports in social media:
- Wagner Live (@WagnerLiveShow) reported
@GetSpectrum your customer service is terrible. Like many Americans, I work from home but have not had internet since Thursday night. You’ve missed every estimated restoration time set and now you can’t even give customers a proper ETA!! #SpectrumSucks
- 𝒥ℯ𝓃𝓃 (@Xo_jennlove) reported
@Ask_Spectrum There's no point!! You guys can't help and never do
- Love everyone, stop judging (@francine0974) reported
@Ask_Spectrum It won't make any difference, I know y'all are trying, but, transparency may be a better route. If y'all don't know, then say you don't know, but giving us random responses that we already know just leaves a bad taste for all of us.
- 𝒥ℯ𝓃𝓃 (@Xo_jennlove) reported
@moo_who @GetSpectrum my whole area is up and running now as of this morning but they’re saying that mine is off-line so it’s my house but I don’t have any wires down... Everything’s underground here.
- this is (@notshawnallen) reported
I promise you, do not sign up for @GetSpectrum . I pay nearly $100 a month for a service that I can barely use
- Lucky Penny Guy (@GJColoKid) reported fromGrand Junction, Colorado
@Ask_Spectrum No worries, we are use to it. After 3 years you just kind of get use to it dropping and rebuffering. (Is that an actual word?) Hey Google "Is rebuffering a word?" Yes! We understand you folks are working on the problem. P.S. We still like you over dial up!
- Dee C (@DeeC57061090) reported
@GetSpectrum @Ask_Spectrum 6 days with no service!!!! You people don't even have the decency to let your customers know what's going on!!! #hurricaineIan
- DEMO (@iiDEM0) reported
@Ask_Spectrum I've sent you the name and full service address, now let's see if you guys will do something about it..a
- JungleMilk (@MilkJungle) reported
@Ask_Spectrum I want to know why Spectrum's boxes on the powerlines exploded and no truck has come by yet to repair it. Having a tech come out won't help because they don't have the equipment to fix those lines!
- Wick (@WickDaSnipa) reported
@Ask_Spectrum 2 months in a row I’ve had outages I never complain but this time I am and definitely would like credit to my bill this cycle for this outstanding outages because I just paid a 300$ bill with you guys. Y’all want the funds and I want the WiFi plz make it right. #STL