Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
The latest reports from users having issues in Dallas come from postal codes 75270, 75204, 75240, 75209, 75230, 75201, 75207 and 75211.
Spectrum is a telecommunications brand offered by Charter Communications, Inc. that provides cable television, internet and phone services for both residential and business customers. It is the second largest cable operator in the United States. A few years ago Spectrum acquired Time Warner Cable.
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What isn't working?
Please let us know what issue you are experiencing with Spectrum:
E-mailThank you for the report! If you have any tips or frustrations you wish to share, please leave a message in the comments section!
In the last three months, how would you rate Spectrum?
2.26 out of 5 248,350 ratings
Thank you!
Problems in the last 24 hours in Dallas, Texas
The chart below shows the number of Spectrum reports we have received in the last 24 hours from users in Dallas and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 17: Problems at Spectrum
Spectrum is having issues since 02:00 PM EST. Are you also affected? Leave a message in the comments section!
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Most Reported Problems
The following are the most recent problems reported by Spectrum users through our website.
Internet (62%)
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Wi-fi (15%)
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TV (9%)
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Total Blackout (7%)
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E-mail (4%)
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Phone (2%)
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Live Outage Map Near Dallas, Texas
The most recent Spectrum outage reports came from the following cities:Dallas, Garland, Irving, Richardson, Duncanville, Grand Prairie and Carrollton.
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| City | Problem Type | Report Time |
|---|---|---|
 Dallas | Internet | |
| Dallas | Total Blackout | |
| Dallas | Internet | |
| Dallas | Wi-fi | |
| Dallas | Total Blackout | |
| Dallas | Internet |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Spectrum Issues Reports Near Dallas, Texas
Latest outage, problems and issue reports in Dallas and nearby locations:
- HeDidThat0187 (@HeDidThat0187) reported fromDallas, Texas
@Ms_FUNSiZ3 @comcast I had the same issue with them a few weeks ago w/ @GetSpectrum. I just checked for updates and everything was updated already. Then had them refresh the signal to my home.
- Tony Karate (@tkarate76) reported fromDallas, Texas
@GetSpectrum WiFi sucks @ Vie Live Oak.
- Shanti Geary (@geary_shanti) reported fromLakeland Heights, Texas
@Ask_Spectrum It’s almost 8pm and it’s been 48 hours with no internet. When you pay for something, you should get that service. And reading thousands of tweets I’m not the only one. This is a bad business model you have going on
- J Hurtado (@HatefulJosh) reported fromDallas, Texas
My @GetSpectrum internet being down puts a real crimp in my Fantasia duties today. Not cool, @Ask_Spectrum
- marlon smith (@DarksideLeader) reported fromDallas, Texas
@GetSpectrum Just spent the 1 hour on the phone canceling my service. I always thought y'all's service was bad. I was wrong . I had no idea how bad it really is . What a total cluster. I feel violated yall ripped me off for years and yall ripped me off today including my deposit
- south mouth (@PocketRocketPJ) reported fromDallas, Texas
@GetSpectrum yo yall absolutely suck. Yall customer service reps have been jerking me around for days. Big ******* trash man, wow
- HeDidThat0187 (@HeDidThat0187) reported fromDallas, Texas
To all those who messaged me on IG asking what happened to today’s stream. Unfortunately, @GetSpectrum had an outage and couldn’t get my modem back working. Tech is scheduled for tomorrow afternoon between 4p-5p. So… hope to see you at 6p.
- south mouth (@PocketRocketPJ) reported fromDallas, Texas
Man **** moving. @GetSpectrum has been ******* me around all day, it's a million degrees outside, and I just walked into best buy to grab a new laptop I've had my eye on and realized I left my debit card somewhere.
- Shanti Geary (@geary_shanti) reported fromLakeland Heights, Texas
@Ask_Spectrum 84% of Dallas is down, a lot of people are effected by no internet. Why can’t you people just tell us the truth.
- alleypat (@alleypat) reported fromLakeland Heights, Texas
@tazztunes @Ask_Spectrum Mine has been up and down all damn day
- Charles from Texas🤘🏾🇨🇱 (@havinthangz_tx) reported fromGrand Prairie, Texas
I’m sick of @GetSpectrum WiFi router..it constantly goes in and out. I’m about to buy my own sh*t.😒
- alleypat (@alleypat) reported fromLakeland Heights, Texas
@Ask_Spectrum Oh Good grief just check the area please. Internet been up and down all day. Keep my username and info handy cuz im not giving u the same info week after week
- hopi1 (@hopi1) reported fromRichardson, Texas
@Ask_Spectrum my internet is down
- alison (@schlarbae) reported fromRichardson, Texas
Spectrum (@GetSpectrum) is the worst company i’ve ever had to work with DO NOT GET SPECTRUM. Period.
- (((Jon Ross))) (@Jon_M_Ross) reported fromRichardson, Texas
@Ask_Spectrum If it was for equipment costs, I would have been asked at the store if I wanted to rent a router for $5/mo. That isn’t the case. You’re literally asking me to activate the WiFi signal on a device already given to me for $5/mo
- Jill Brandenburg (@jbrandee) reported fromDallas, Texas
Sitting at my business at 9pm waiting for the genius internet repair tech who will not be arriving in the 8-9pm incomprehensible time frame given by @timewarnercable / @GetSpectrum to fix my service that’s been out for 2 days. Tick tock. #ATTisComingWednesday!
- Bhushan Chirmade (@chirmadebhushan) reported fromSowers, Texas
Was a Time Warner customer for almost 8 years and Spectrum really screwed it up. Customer care people are so rude. Store people are even more rude and do not listen at all. Glad that I switched to another internet provider. @GetSpectrum @Ask_Spectrum
- Loren Gilbert-Smith (@LorenGilbertSmi) reported fromDallas, Texas
@GetSpectrum I have had Spectrum for for almost a month, the sound goes out inconsistently. It is the worse service i have had ever
- Brad Walcher (@bradwalcher) reported fromDallas, Texas
@Ask_Spectrum HELP!
- Roninwolf (@Legendsghosts) reported fromDallas, Texas
@TheRandomRoast @Ask_Spectrum They need to fix this
Spectrum Issues Reports
Latest outage, problems and issue reports in social media:
- Wagner Live (@WagnerLiveShow) reported
@GetSpectrum your customer service is terrible. Like many Americans, I work from home but have not had internet since Thursday night. You’ve missed every estimated restoration time set and now you can’t even give customers a proper ETA!! #SpectrumSucks
- 𝒥ℯ𝓃𝓃 (@Xo_jennlove) reported
@Ask_Spectrum There's no point!! You guys can't help and never do
- Love everyone, stop judging (@francine0974) reported
@Ask_Spectrum It won't make any difference, I know y'all are trying, but, transparency may be a better route. If y'all don't know, then say you don't know, but giving us random responses that we already know just leaves a bad taste for all of us.
- 𝒥ℯ𝓃𝓃 (@Xo_jennlove) reported
@moo_who @GetSpectrum my whole area is up and running now as of this morning but they’re saying that mine is off-line so it’s my house but I don’t have any wires down... Everything’s underground here.
- this is (@notshawnallen) reported
I promise you, do not sign up for @GetSpectrum . I pay nearly $100 a month for a service that I can barely use
- Lucky Penny Guy (@GJColoKid) reported fromGrand Junction, Colorado
@Ask_Spectrum No worries, we are use to it. After 3 years you just kind of get use to it dropping and rebuffering. (Is that an actual word?) Hey Google "Is rebuffering a word?" Yes! We understand you folks are working on the problem. P.S. We still like you over dial up!
- Dee C (@DeeC57061090) reported
@GetSpectrum @Ask_Spectrum 6 days with no service!!!! You people don't even have the decency to let your customers know what's going on!!! #hurricaineIan
- DEMO (@iiDEM0) reported
@Ask_Spectrum I've sent you the name and full service address, now let's see if you guys will do something about it..a
- JungleMilk (@MilkJungle) reported
@Ask_Spectrum I want to know why Spectrum's boxes on the powerlines exploded and no truck has come by yet to repair it. Having a tech come out won't help because they don't have the equipment to fix those lines!
- Wick (@WickDaSnipa) reported
@Ask_Spectrum 2 months in a row I’ve had outages I never complain but this time I am and definitely would like credit to my bill this cycle for this outstanding outages because I just paid a 300$ bill with you guys. Y’all want the funds and I want the WiFi plz make it right. #STL
