Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
The latest reports from users having issues in St. Petersburg come from postal codes 33710, 33707, 33702, 33714, 33701, 33703, 33713 and 33709.
Spectrum is a telecommunications brand offered by Charter Communications, Inc. that provides cable television, internet and phone services for both residential and business customers. It is the second largest cable operator in the United States. A few years ago Spectrum acquired Time Warner Cable.
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What isn't working?
Please let us know what issue you are experiencing with Spectrum:
E-mailThank you for the report! If you have any tips or frustrations you wish to share, please leave a message in the comments section!
In the last three months, how would you rate Spectrum?
2.26 out of 5 248,350 ratings
Thank you!
Problems in the last 24 hours in St. Petersburg, Florida
The chart below shows the number of Spectrum reports we have received in the last 24 hours from users in St. Petersburg and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 17: Problems at Spectrum
Spectrum is having issues since 02:00 PM EST. Are you also affected? Leave a message in the comments section!
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Most Reported Problems
The following are the most recent problems reported by Spectrum users through our website.
Internet (62%)
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Wi-fi (15%)
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TV (9%)
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Total Blackout (7%)
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E-mail (4%)
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Phone (2%)
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Live Outage Map Near St. Petersburg, Pinellas County, Florida
The most recent Spectrum outage reports came from the following cities:St. Petersburg, Seminole, Pinellas Park and Largo.
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| City | Problem Type | Report Time |
|---|---|---|
 St. Petersburg | Phone | |
| St. Petersburg | Internet | |
| St. Petersburg | Internet | |
| St. Petersburg | Internet | |
| St. Petersburg | Internet | |
| Seminole | Wi-fi |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Spectrum Issues Reports Near St. Petersburg, Florida
Latest outage, problems and issue reports in St. Petersburg and nearby locations:
- BruceBurke (@BruceQBurke) reported fromLargo, Florida
More lousy service from @GetSpectrum & @Ask_Spectrum The Knight installer comes out looking like a hood rat and hooks up equipment with only 30 mbps download speed and then tells me I have to call Spectrum, I ask him to do it and hightails it to his next install. #fail #awful
- Sherrie Giparas (@SherrieGip) reported fromSt. Petersburg, Florida
@Ask_Spectrum hello, my internet has been out for at least 3 hrs. Unplugging/resetting has not resolved the issue. Important final schoolwork needs to be completed ASAP. 0035202065-01
- Russ (@stuttterbuttter) reported fromLargo, Florida
Once again @Ask_Spectrum internet is down nothing new here same old trash service as always it's either down or slow as hell. @FrontierCorp what deals you got going on this Spectrum crap is getting old.
- LL (@LL913) reported fromLargo, Florida
@Ask_Spectrum Don’t bother. I just canceled the tv service.
- Brian Chandler (@Channer531) reported fromSt. Petersburg, Florida
@Ask_Spectrum seems like you have an outage in 33705. Restarted modem and router multiple times.
- Rob Tanner (@Mr_RobTanner) reported fromBoca Ciega, Florida
@Ask_Spectrum I just got off the phone with your company. Outage reported, no eta of restoration of service and no idea what’s wrong. Unless you can provide that info, I’ll just have to wait and wonder if I will ever have my services restored. #Spectrum #Outage #Help
- End of days are near (@mbrouseoh) reported fromLargo, Florida
@Ask_Spectrum spectrum retail stores are staying open across the country, as a retail employee please everyone stay patient, we are trying to help everyone quickly and keeping you safe and connected. Be kind we are trying hard to help our customers
- 💀💀 (@Last2Weeks) reported fromSt. Petersburg, Florida
@kendawqq @Ask_Spectrum I mean I know where to do that but damn I spend $200 a month and have the sports package as well. sh*t is wack
- Deb Curtis (@debcurtis60) reported fromSt. Petersburg, Florida
@GetSpectrum Every single time I come here I have to stand in line for an hour cuz your products keep breaking down. We only pay about $260. a month...what should we expect.
- Jeremy Newsome (@Newsome80) reported fromLargo, Florida
@EMT_Ashlie @GetSpectrum Ya, they are garbage. You pay an arm and leg for duplicate channels. The on demand never works and your bill keeps going up for no reason just bc they can. All good change is coming shortly
- Rony Lutanco (@rlutanco) reported fromSt. Petersburg, Florida
@Ask_Spectrum would like to acknowledge your sales agent John Lorenzo for being very patient and trying to find a way around the new internet issue. It didnt get resolved, but appreciate the effort #goodjob
- Sean Allred (@sean_allred) reported fromSt. Petersburg, Florida
@Ask_Spectrum Your digital signal is terrible. I can hardly watch either cable television or my premium package (HBO etc) due to interference and glitching. I want someone to come fix the problem or I will be cancelling my service with you.
- Russ (@stuttterbuttter) reported fromLargo, Florida
Once again my @Ask_Spectrum internet is down. It's not even bad speeds just no internet what so ever I don't even know anymore.
- ★彡 Ⓚ𝓌єĻ𝓬н 彡★ (@LaneMeyer_4) reported fromLargo, Florida
@Ask_Spectrum What’s going on in Largo Florida. I’ve lost all my services twice in the last hour. It’s still out, help!!
- Nate Currin (@natecurrin) reported fromLargo, Florida
@Ask_Spectrum Too late. Already signed up with Wow, who is half the price with faster speeds. Probably should talk to your customer care team about manners and adjust your rates to be more appropriate. Also existing customers ARE just as important as new customers. Just FYI.
- Hope Frazier (@HopeFrazier2244) reported fromPinellas Park, Florida
@GetSpectrum I am so sick of not being valued by customer service. I have had issues with my bill for two months and have been promised credits that I haven’t revived! I am not a happy customer right now and I am telling all my friends and family about my horrible experience.
- Ed Kennedy (@EdKennedyV) reported fromSt. Petersburg, Florida
@ChrisSt70887521 @GetSpectrum @Ask_Spectrum @accnetwork But I’ll still continue to press for updates, because I want them to know that, as a paying customer, I desperately want this network, and the conference collective fanbase is demanding it as well.
- Sandrasgotgame Suberbowl LIII (@StantonSandra11) reported fromSouth Pasadena, Florida
@GetSpectrum your streaming is beyond awful, it’s 2019 get it right ....
- Ed Kennedy (@EdKennedyV) reported fromSt. Petersburg, Florida
@Hooty69 I have @GetSpectrum which actually cares about the customer demands for @accnetwork . I’m Im still going to encourage others to drop @Xfinity @comcast @comcastcares @dish until they decide to carry @accnetwork though.
- Kraig Krempa (@kraigkrempa) reported fromPinellas Park, Florida
@JMSTBlog @Ask_Spectrum Crazy! I’ll let you know how tomorrow’s tech visit goes. They’ll never admit it but I think they just can’t handle the demand.
Spectrum Issues Reports
Latest outage, problems and issue reports in social media:
- Wagner Live (@WagnerLiveShow) reported
@GetSpectrum your customer service is terrible. Like many Americans, I work from home but have not had internet since Thursday night. You’ve missed every estimated restoration time set and now you can’t even give customers a proper ETA!! #SpectrumSucks
- 𝒥ℯ𝓃𝓃 (@Xo_jennlove) reported
@Ask_Spectrum There's no point!! You guys can't help and never do
- Love everyone, stop judging (@francine0974) reported
@Ask_Spectrum It won't make any difference, I know y'all are trying, but, transparency may be a better route. If y'all don't know, then say you don't know, but giving us random responses that we already know just leaves a bad taste for all of us.
- 𝒥ℯ𝓃𝓃 (@Xo_jennlove) reported
@moo_who @GetSpectrum my whole area is up and running now as of this morning but they’re saying that mine is off-line so it’s my house but I don’t have any wires down... Everything’s underground here.
- this is (@notshawnallen) reported
I promise you, do not sign up for @GetSpectrum . I pay nearly $100 a month for a service that I can barely use
- Lucky Penny Guy (@GJColoKid) reported fromGrand Junction, Colorado
@Ask_Spectrum No worries, we are use to it. After 3 years you just kind of get use to it dropping and rebuffering. (Is that an actual word?) Hey Google "Is rebuffering a word?" Yes! We understand you folks are working on the problem. P.S. We still like you over dial up!
- Dee C (@DeeC57061090) reported
@GetSpectrum @Ask_Spectrum 6 days with no service!!!! You people don't even have the decency to let your customers know what's going on!!! #hurricaineIan
- DEMO (@iiDEM0) reported
@Ask_Spectrum I've sent you the name and full service address, now let's see if you guys will do something about it..a
- JungleMilk (@MilkJungle) reported
@Ask_Spectrum I want to know why Spectrum's boxes on the powerlines exploded and no truck has come by yet to repair it. Having a tech come out won't help because they don't have the equipment to fix those lines!
- Wick (@WickDaSnipa) reported
@Ask_Spectrum 2 months in a row I’ve had outages I never complain but this time I am and definitely would like credit to my bill this cycle for this outstanding outages because I just paid a 300$ bill with you guys. Y’all want the funds and I want the WiFi plz make it right. #STL
